Appointment system in an environment of limited resources: the case of outpatient department clinics in Thailand
Previous research has mostly been aimed at improving service facilities and reducing unnecessary activities and staff; this has been achieved by implementing the Lean concept or reengineer processes, in order to improve the efficiency and effectiveness. This leads to a research gap, since no researc...
| Main Author: | |
|---|---|
| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2012
|
| Online Access: | https://eprints.nottingham.ac.uk/25970/ |