Work motivation factors among call centre employees in India

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Work motivation factors among call centre employees in India

Abstract Background: Throughout the history of humankind, the driving influence of motivation in achieving set goals and targets is well established. It is interesting how this primal urge to achieve a target continues to inspire achievement in many modern occupations. The call-centre culture of urb...

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Bibliographic Details
Main Author:	jakka, sai sashank
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2011
Online Access:	https://eprints.nottingham.ac.uk/25158/

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