Work motivation factors among call centre employees in India
Abstract Background: Throughout the history of humankind, the driving influence of motivation in achieving set goals and targets is well established. It is interesting how this primal urge to achieve a target continues to inspire achievement in many modern occupations. The call-centre culture of urb...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2011
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| Online Access: | https://eprints.nottingham.ac.uk/25158/ |