COMPARISION BETWEEN FOUR MAJOR BUSINESS EXCELLENCE ASSESSMENT FRAMEWORKS

This research was carried out to make a comparison between four publically available Business Excellence Frameworks such as the Malcolm Baldrige National Quality Award (MBNQA), the European Foundation for Quality Management (EFQM), The Shingo Prize and the Lean Enterprise Self-Assessment Tool. The p...

Full description

Bibliographic Details
Main Author: Singh, Ajayjit
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2011
Online Access:https://eprints.nottingham.ac.uk/25113/