Implications of Cloud Computing on Customer Relationship Management

This project will analyse and highlight how cloud based CRM products can help enterprises to build an effective CRM strategy and thus increase profitability by maintaining effective customer relationship. This project will critically analyse the importance of CRM in the current competitive business...

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Bibliographic Details
Main Author: Chakraborty, Joytilak
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2012
Online Access:https://eprints.nottingham.ac.uk/24901/
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author Chakraborty, Joytilak
author_facet Chakraborty, Joytilak
author_sort Chakraborty, Joytilak
building Nottingham Research Data Repository
collection Online Access
description This project will analyse and highlight how cloud based CRM products can help enterprises to build an effective CRM strategy and thus increase profitability by maintaining effective customer relationship. This project will critically analyse the importance of CRM in the current competitive business environment. Cloud computing technology will be explained in details and various benefits of using cloud based technology will be highlighted. Various cloud based CRM products will be analysed in details highlighting the benefits of using such SaaS products. So this project will analyse the implications of Cloud Computing in Customer relationship management
first_indexed 2025-11-14T18:51:26Z
format Dissertation (University of Nottingham only)
id nottingham-24901
institution University of Nottingham Malaysia Campus
institution_category Local University
language English
last_indexed 2025-11-14T18:51:26Z
publishDate 2012
recordtype eprints
repository_type Digital Repository
spelling nottingham-249012022-03-16T14:57:17Z https://eprints.nottingham.ac.uk/24901/ Implications of Cloud Computing on Customer Relationship Management Chakraborty, Joytilak This project will analyse and highlight how cloud based CRM products can help enterprises to build an effective CRM strategy and thus increase profitability by maintaining effective customer relationship. This project will critically analyse the importance of CRM in the current competitive business environment. Cloud computing technology will be explained in details and various benefits of using cloud based technology will be highlighted. Various cloud based CRM products will be analysed in details highlighting the benefits of using such SaaS products. So this project will analyse the implications of Cloud Computing in Customer relationship management 2012-01-03 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/24901/1/Joytilak_Dissertation_Report.pdf Chakraborty, Joytilak (2012) Implications of Cloud Computing on Customer Relationship Management. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Chakraborty, Joytilak
Implications of Cloud Computing on Customer Relationship Management
title Implications of Cloud Computing on Customer Relationship Management
title_full Implications of Cloud Computing on Customer Relationship Management
title_fullStr Implications of Cloud Computing on Customer Relationship Management
title_full_unstemmed Implications of Cloud Computing on Customer Relationship Management
title_short Implications of Cloud Computing on Customer Relationship Management
title_sort implications of cloud computing on customer relationship management
url https://eprints.nottingham.ac.uk/24901/