An Analysis of the Antecedents of Positive Word-of-Mouth Communications with Regards to a Product or Service

concept of word-of-mouth communications in the domain of marketing is not a new one. An extensive amount of research has been undertaken pertaining to the theoretical aspects of word-of-mouth communications. However, research in terms of its practical aspects is still scarce. Positive word-of-mouth...

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Bibliographic Details
Main Author: Yee, Zi Cong
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Online Access:https://eprints.nottingham.ac.uk/24696/