Job Retention in Call Centers Delhi India

In my project I have analyzed the reasons for high attrition rate of employees in call centers. Attrition refers to a method of achieving a reduction in personnel by not refilling positions which are vacated due to resignation, reassignment, transfer, retirement or means other than lay off. The fact...

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Bibliographic Details
Main Author: Khan, Hisham Ali
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2006
Online Access:https://eprints.nottingham.ac.uk/24482/