Li, X. N. (2003). CRM in the Consumer Space: A Chinese Perspective.
Chicago Style (17th ed.) CitationLi, Xiao Nan. CRM in the Consumer Space: A Chinese Perspective. 2003.
MLA (9th ed.) CitationLi, Xiao Nan. CRM in the Consumer Space: A Chinese Perspective. 2003.
Warning: These citations may not always be 100% accurate.