A study of customer value co-creation in fashion industry: A consumer perspective

The globalisation of the market for luxury brands has given the luxury fashion industry an ever expanding market and a huge number of consumers yet brand owners are facing challenges in ensuring sufficient customer value in their brands to differentiate themselves. Recent marketing research suggeste...

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Bibliographic Details
Main Author: Chan, Yan Yee Ashley
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Online Access:https://eprints.nottingham.ac.uk/23943/
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author Chan, Yan Yee Ashley
author_facet Chan, Yan Yee Ashley
author_sort Chan, Yan Yee Ashley
building Nottingham Research Data Repository
collection Online Access
description The globalisation of the market for luxury brands has given the luxury fashion industry an ever expanding market and a huge number of consumers yet brand owners are facing challenges in ensuring sufficient customer value in their brands to differentiate themselves. Recent marketing research suggested the traditional good-dominant economy has shifted to service-dominant economy that focuses on personalised brand experiences and value creation processes involving the brand owners and consumers. This study examines the sources of value for luxury fashion brands and identifies the variety of interactions between consumers and manufacturers, the employees and other members in their networks, which help to differentiate the luxury fashion brands and co-create personal experiences and value.
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spelling nottingham-239432018-01-01T00:23:00Z https://eprints.nottingham.ac.uk/23943/ A study of customer value co-creation in fashion industry: A consumer perspective Chan, Yan Yee Ashley The globalisation of the market for luxury brands has given the luxury fashion industry an ever expanding market and a huge number of consumers yet brand owners are facing challenges in ensuring sufficient customer value in their brands to differentiate themselves. Recent marketing research suggested the traditional good-dominant economy has shifted to service-dominant economy that focuses on personalised brand experiences and value creation processes involving the brand owners and consumers. This study examines the sources of value for luxury fashion brands and identifies the variety of interactions between consumers and manufacturers, the employees and other members in their networks, which help to differentiate the luxury fashion brands and co-create personal experiences and value. 2010-09-22 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/23943/1/dissertation.pdf Chan, Yan Yee Ashley (2010) A study of customer value co-creation in fashion industry: A consumer perspective. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Chan, Yan Yee Ashley
A study of customer value co-creation in fashion industry: A consumer perspective
title A study of customer value co-creation in fashion industry: A consumer perspective
title_full A study of customer value co-creation in fashion industry: A consumer perspective
title_fullStr A study of customer value co-creation in fashion industry: A consumer perspective
title_full_unstemmed A study of customer value co-creation in fashion industry: A consumer perspective
title_short A study of customer value co-creation in fashion industry: A consumer perspective
title_sort study of customer value co-creation in fashion industry: a consumer perspective
url https://eprints.nottingham.ac.uk/23943/