APA (7th ed.) Citation

Albregt, R. (2010). Broxtowe 2.0: Using CRM and Web 2.0 as a catalyst for service (re)design in order to improve citizen engagement.

Chicago Style (17th ed.) Citation

Albregt, Robin. Broxtowe 2.0: Using CRM and Web 2.0 as a Catalyst for Service (re)design in Order to Improve Citizen Engagement. 2010.

MLA (9th ed.) Citation

Albregt, Robin. Broxtowe 2.0: Using CRM and Web 2.0 as a Catalyst for Service (re)design in Order to Improve Citizen Engagement. 2010.

Warning: These citations may not always be 100% accurate.