STRATEGIES FOR SHARED SERVICE CENTRE

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STRATEGIES FOR SHARED SERVICE CENTRE

Since global economy downturn, governments all over the world faced mounting pressure over the increasing public service cost, and rising expectations for better and faster service from the citizens. Other factors such as rising health care costs with an aging population and technological advances a...

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Bibliographic Details
Main Author:	Ang, Yuen Ting
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2010
Online Access:	https://eprints.nottingham.ac.uk/23541/

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