STRATEGIES FOR SHARED SERVICE CENTRE
Since global economy downturn, governments all over the world faced mounting pressure over the increasing public service cost, and rising expectations for better and faster service from the citizens. Other factors such as rising health care costs with an aging population and technological advances a...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2010
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| Online Access: | https://eprints.nottingham.ac.uk/23541/ |