APA (7th ed.) Citation

Lim, C. H. D. (2009). Building a Customer Centric Business for Service Excellence and Competitive Advantage in the Singapore Banking Industry.

Chicago Style (17th ed.) Citation

Lim, Chee Hiong Daniel. Building a Customer Centric Business for Service Excellence and Competitive Advantage in the Singapore Banking Industry. 2009.

MLA (9th ed.) Citation

Lim, Chee Hiong Daniel. Building a Customer Centric Business for Service Excellence and Competitive Advantage in the Singapore Banking Industry. 2009.

Warning: These citations may not always be 100% accurate.