Corporate Social Responsibility From an Organizational Learning Perspective: A Participatory Action Research Approach
Abstract This dissertation is an explorative study of CSR in an organizational learning perspective. The primary research objective of this study is to explore the process of initiating CSR organizational learning and to analyse the micro-level dynamics underlying CSR organizational learning. To ac...
| Main Author: | |
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2008
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| Online Access: | https://eprints.nottingham.ac.uk/22270/ |
| _version_ | 1848792381699129344 |
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| author | LING Hui, HUI |
| author_facet | LING Hui, HUI |
| author_sort | LING Hui, HUI |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | Abstract
This dissertation is an explorative study of CSR in an organizational learning perspective. The primary research objective of this study is to explore the process of initiating CSR organizational learning and to analyse the micro-level dynamics underlying CSR organizational learning. To achieve a more in-depth understanding of organizational learning, the author designs a participatory action research strategy to intervene and observe CSR organizational learning in a Chinese local private company.
Findings of the research are based on qualitative primary data derived from the field and secondary data from the company's internal materials. Data analysis is focused on the organizational learning processes and outcomes. This research uses a CSR sensemaking model as the framework of data analysis to examine the company's cognitive, linguistic, and conative processes towards different sets of stakeholders before and after intervention. The differences identified are interpreted as learning outcomes.
The research reveals that CSR concepts can be mediated via consultancy, and the learning happens at different dimensions of the sensemaking model. The discussion focuses on improvements of CSR sensemaking model, consultants' contribution, and the role of national context in organizational learning.
Research limitations and further research areas are also analysed.
Key words: Corporate social responsibility, organizational learning, sensemaking, intervention, stakeholders, consultancy, consultants, participatory action research, and Chinese context. |
| first_indexed | 2025-11-14T18:43:30Z |
| format | Dissertation (University of Nottingham only) |
| id | nottingham-22270 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T18:43:30Z |
| publishDate | 2008 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-222702022-03-21T16:05:11Z https://eprints.nottingham.ac.uk/22270/ Corporate Social Responsibility From an Organizational Learning Perspective: A Participatory Action Research Approach LING Hui, HUI Abstract This dissertation is an explorative study of CSR in an organizational learning perspective. The primary research objective of this study is to explore the process of initiating CSR organizational learning and to analyse the micro-level dynamics underlying CSR organizational learning. To achieve a more in-depth understanding of organizational learning, the author designs a participatory action research strategy to intervene and observe CSR organizational learning in a Chinese local private company. Findings of the research are based on qualitative primary data derived from the field and secondary data from the company's internal materials. Data analysis is focused on the organizational learning processes and outcomes. This research uses a CSR sensemaking model as the framework of data analysis to examine the company's cognitive, linguistic, and conative processes towards different sets of stakeholders before and after intervention. The differences identified are interpreted as learning outcomes. The research reveals that CSR concepts can be mediated via consultancy, and the learning happens at different dimensions of the sensemaking model. The discussion focuses on improvements of CSR sensemaking model, consultants' contribution, and the role of national context in organizational learning. Research limitations and further research areas are also analysed. Key words: Corporate social responsibility, organizational learning, sensemaking, intervention, stakeholders, consultancy, consultants, participatory action research, and Chinese context. 2008 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/22270/1/08MAlixhl16.pdf LING Hui, HUI (2008) Corporate Social Responsibility From an Organizational Learning Perspective: A Participatory Action Research Approach. [Dissertation (University of Nottingham only)] (Unpublished) Corporate social responsibility organizational learning sensemaking intervention stakeholders consultancy consultants participatory action research and Chinese context. |
| spellingShingle | Corporate social responsibility organizational learning sensemaking intervention stakeholders consultancy consultants participatory action research and Chinese context. LING Hui, HUI Corporate Social Responsibility From an Organizational Learning Perspective: A Participatory Action Research Approach |
| title | Corporate Social Responsibility
From an Organizational Learning Perspective:
A Participatory Action Research Approach |
| title_full | Corporate Social Responsibility
From an Organizational Learning Perspective:
A Participatory Action Research Approach |
| title_fullStr | Corporate Social Responsibility
From an Organizational Learning Perspective:
A Participatory Action Research Approach |
| title_full_unstemmed | Corporate Social Responsibility
From an Organizational Learning Perspective:
A Participatory Action Research Approach |
| title_short | Corporate Social Responsibility
From an Organizational Learning Perspective:
A Participatory Action Research Approach |
| title_sort | corporate social responsibility
from an organizational learning perspective:
a participatory action research approach |
| topic | Corporate social responsibility organizational learning sensemaking intervention stakeholders consultancy consultants participatory action research and Chinese context. |
| url | https://eprints.nottingham.ac.uk/22270/ |