An Investigation into Customers Returns Practices: A Survey in Nottingham

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An Investigation into Customers Returns Practices: A Survey in Nottingham

Literature asserts that product acquisition is the key to a profitable reverse supply chain. Interestingly, liberal return policies have been blamed for the surge of returns and variability in the products acquired from the market. Whilst there is some research that deals with return policies amongs...

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Bibliographic Details
Main Author:	Madzlan, Noor Al Iman
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2008
Subjects:	return policy consumer behaviour
Online Access:	https://eprints.nottingham.ac.uk/21920/

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