Strategic perspectives of outsourcing; The view within the insurance industry

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Strategic perspectives of outsourcing; The view within the insurance industry

Insurance companies have, for ages, outsourced claims settlement processes to third party service providers such as loss adjusters. Outsourcing in other industries is used as a strategic tool, but in the claims department of an insurance company, it is primarily done to acquire specialist skills to...

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Bibliographic Details
Main Author:	Kapoor, Avya
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2008
Subjects:	Claims Outsourcing Strategy Strategic Perspective Core competencies Transaction cost theory Multiple strategies Insurance Financial services service providers.
Online Access:	https://eprints.nottingham.ac.uk/21874/

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