Strategic perspectives of outsourcing; The view within the insurance industry
Insurance companies have, for ages, outsourced claims settlement processes to third party service providers such as loss adjusters. Outsourcing in other industries is used as a strategic tool, but in the claims department of an insurance company, it is primarily done to acquire specialist skills to...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
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2008
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| Online Access: | https://eprints.nottingham.ac.uk/21874/ |