The Expectation Gap? A Case Study of New Employee in the Hong Kong Retail Banking Industry

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The Expectation Gap? A Case Study of New Employee in the Hong Kong Retail Banking Industry

This paper studies the discrepancy between pre-entry job expectation and post-entry actual perception of new employees in the Hong Kong retail banking industry. It investigates what new employees' expectations and perceptions are and how and why they diverge. Also, the relationship of the discr...

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Bibliographic Details
Main Author:	Tong, Shuk Chong
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2007
Online Access:	https://eprints.nottingham.ac.uk/20986/

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