Customer Confusion in the UK Financial Services:
The Case of Savings and Investments

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Customer Confusion in the UK Financial Services: The Case of Savings and Investments

The increased recent attention to the customer confusion phenomenon, in order to examine its detrimental effects on consumers as well as the organisations instigating it, has motivated researchers to investigate its incidence in a number of industries and markets. This paper explores the customer co...

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Bibliographic Details
Main Author:	Badr, Chafic
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2006
Subjects:	Business Financial Services Investments Savings
Online Access:	https://eprints.nottingham.ac.uk/20771/

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