Achieving quality through ISO 9001 - A case study of a non-certified Cyprus enterprise
ABSTRACT In pursuing business excellence, quality and its management have become key aspects of modern business and have a great impact on both industrial and service sector enterprises. Actually, during the past few years, quality has been elevated from the intangible concept of "I know it wh...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2006
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| Online Access: | https://eprints.nottingham.ac.uk/20690/ |