Organisational Change Management: A Case Study of Bristol Customer Service Centre: Evaluation and Recommendations

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Organisational Change Management: A Case Study of Bristol Customer Service Centre: Evaluation and Recommendations

Change in today's economy is pervasive, continuous and often a rapid process. Since change has become a ubiquitous part of organisational dynamics, employees who resist change can be a detriment to the effective running of the organisation. Employee perceptions of change are an integral part...

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Bibliographic Details
Main Author:	Upadhyay, Angeli
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2006
Subjects:	Organisational change management
Online Access:	https://eprints.nottingham.ac.uk/20507/

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