Organisational Change Management: A Case Study of Bristol Customer Service Centre: Evaluation and Recommendations
Change in today's economy is pervasive, continuous and often a rapid process. Since change has become a ubiquitous part of organisational dynamics, employees who resist change can be a detriment to the effective running of the organisation. Employee perceptions of change are an integral part...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
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2006
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| Online Access: | https://eprints.nottingham.ac.uk/20507/ |