An Investigation of Service Operations Strategies: Evidence from Greek Service Organisations
With the service industry accounting for 70% of GDP in the United States (Daley et al. 1998) and the continuous growth of the service sector in every developing and developed country (Shugan, 1994), several studies have revealed the importance of the service sector and the significant aspects of ser...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
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2006
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| Online Access: | https://eprints.nottingham.ac.uk/20423/ |