Client De-Selection by a Professional Service
This research attempts to investigate the dynamics involved, concerning the ending of the professional relationship between a dentist and their patient where this is specifically initiated by the dentist. In doing so it aims to enhance the literature on business/consumer relationship dissolution tha...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2006
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| Online Access: | https://eprints.nottingham.ac.uk/20134/ |