A first approach on modelling staff proactiveness in retail simulation models

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A first approach on modelling staff proactiveness in retail simulation models

There has been a noticeable shift in the relative composition of the industry in the developed countries in recent years; manufacturing is decreasing while the service sector is becoming more important. However, currently most simulation models for investigating service systems are still built in t...

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Bibliographic Details
Main Authors:	Siebers, Peer-Olaf, Aickelin, Uwe
Format:	Article
Published:	University of Surrey, Department of Sociology 2011
Online Access:	https://eprints.nottingham.ac.uk/1521/

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