Quality of rail passenger experience: the direct and spillover effects of crowding on individual well-being and organisational behaviour
The challenge of rail passenger crowding has not been fully addressed in the scientific literature. This thesis describes a research work aimed at (1) investigating the relationships among the different psychological components of crowding and their effects on commuters’ experience of stress and fee...
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| Format: | Thesis (University of Nottingham only) |
| Language: | English |
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2012
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| Online Access: | https://eprints.nottingham.ac.uk/12457/ |