Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization
The case study runs analysis on the IT Helpdesk in Shell IT International in lieu of the current strategy to transit or move all English IT Helpdesk service to a centralized location in Cyberjaya located in the state of Selangor in Malaysia in 2006.
| Main Author: | |
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| Format: | Thesis |
| Published: |
2006
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| Subjects: | |
| Online Access: | http://shdl.mmu.edu.my/999/ |
| _version_ | 1848789681635852288 |
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| author | Mohd Kabeer, Surina |
| author_facet | Mohd Kabeer, Surina |
| author_sort | Mohd Kabeer, Surina |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The case study runs analysis on the IT Helpdesk in Shell IT International in lieu of the current strategy to transit or move all English IT Helpdesk service to a centralized location in Cyberjaya located in the state of Selangor in Malaysia in 2006. |
| first_indexed | 2025-11-14T18:00:35Z |
| format | Thesis |
| id | mmu-999 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:00:35Z |
| publishDate | 2006 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-9992010-07-15T01:41:23Z http://shdl.mmu.edu.my/999/ Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization Mohd Kabeer, Surina HD28-70 Management. Industrial Management The case study runs analysis on the IT Helpdesk in Shell IT International in lieu of the current strategy to transit or move all English IT Helpdesk service to a centralized location in Cyberjaya located in the state of Selangor in Malaysia in 2006. 2006-01 Thesis NonPeerReviewed Mohd Kabeer, Surina (2006) Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | HD28-70 Management. Industrial Management Mohd Kabeer, Surina Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization |
| title | Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization |
| title_full | Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization |
| title_fullStr | Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization |
| title_full_unstemmed | Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization |
| title_short | Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization |
| title_sort | cyberjaya it helpdesk, shell it international - english interactions centralization |
| topic | HD28-70 Management. Industrial Management |
| url | http://shdl.mmu.edu.my/999/ http://shdl.mmu.edu.my/999/ |