Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis
The purpose of this research project has been to conduct a study on Customer Relationship Management (CRM) System. Enabling technologies for CRM includes a front-end Application System for the automation of Customer Relationship Management, an Enterprise Application Interface (EIA) to integrate the...
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| Format: | Thesis |
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2002
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| Online Access: | http://shdl.mmu.edu.my/972/ |
| _version_ | 1848789672760705024 |
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| author | Chandy, Elcy Thomas |
| author_facet | Chandy, Elcy Thomas |
| author_sort | Chandy, Elcy Thomas |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The purpose of this research project has been to conduct a study on Customer Relationship Management (CRM) System. Enabling technologies for CRM includes a front-end Application System for the automation of Customer Relationship Management, an Enterprise Application Interface (EIA) to integrate the databases and CRM databases. |
| first_indexed | 2025-11-14T18:00:27Z |
| format | Thesis |
| id | mmu-972 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:00:27Z |
| publishDate | 2002 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-9722010-07-15T06:31:16Z http://shdl.mmu.edu.my/972/ Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis Chandy, Elcy Thomas T Technology (General) The purpose of this research project has been to conduct a study on Customer Relationship Management (CRM) System. Enabling technologies for CRM includes a front-end Application System for the automation of Customer Relationship Management, an Enterprise Application Interface (EIA) to integrate the databases and CRM databases. 2002 Thesis NonPeerReviewed Chandy, Elcy Thomas (2002) Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis. Masters thesis, Multimedia University. http://myto.perpun.net.my/metoalogin/logina.php |
| spellingShingle | T Technology (General) Chandy, Elcy Thomas Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis |
| title | Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis |
| title_full | Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis |
| title_fullStr | Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis |
| title_full_unstemmed | Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis |
| title_short | Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis |
| title_sort | customer relationship management system study : software system, architecture and transaction analysis |
| topic | T Technology (General) |
| url | http://shdl.mmu.edu.my/972/ http://shdl.mmu.edu.my/972/ |