An Examination of the Critical success factors of the business process Re-Engineering Implementation Process In Malaysia Domestic Banks And Finance Companies

The aim of this thesis is to examine how the Critical Success Factors of Business Process Re-engineering implementation affect the perceived performances of Malaysian domestic bank and finance companies, and hence to create a perceptual causal relationship model relating these variables.

Bibliographic Details
Main Author: Khong, Kok Wei
Format: Thesis
Published: 2003
Subjects:
Online Access:http://shdl.mmu.edu.my/67/