Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
Cusomer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm's future profits. To date, no research has focused upon the critical determinants of customer satisfaction in multimedia or information technology indus...
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| Format: | Thesis |
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2002
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| Online Access: | http://shdl.mmu.edu.my/534/ |
| _version_ | 1848789532301852672 |
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| author | Siddiqi, Mohammad Irfan |
| author_facet | Siddiqi, Mohammad Irfan |
| author_sort | Siddiqi, Mohammad Irfan |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | Cusomer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm's future profits. To date, no research has focused upon the critical determinants of customer satisfaction in multimedia or information technology industry. Therefore, it is becoming important and necessary for researcher to explore into the critical and valid determinants for measuring customer satisfaction in Multimedia Development Corporation(MDC). The study main focus it find out the most essential elements and dimensions those contribute to the customer satisfaction in MDC. Apart from that the study also seeks out the rate of quality level of the services provided by MDC. |
| first_indexed | 2025-11-14T17:58:13Z |
| format | Thesis |
| id | mmu-534 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T17:58:13Z |
| publishDate | 2002 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-5342010-06-24T11:31:46Z http://shdl.mmu.edu.my/534/ Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction Siddiqi, Mohammad Irfan LB2361 Curriculum Cusomer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm's future profits. To date, no research has focused upon the critical determinants of customer satisfaction in multimedia or information technology industry. Therefore, it is becoming important and necessary for researcher to explore into the critical and valid determinants for measuring customer satisfaction in Multimedia Development Corporation(MDC). The study main focus it find out the most essential elements and dimensions those contribute to the customer satisfaction in MDC. Apart from that the study also seeks out the rate of quality level of the services provided by MDC. 2002-08 Thesis NonPeerReviewed Siddiqi, Mohammad Irfan (2002) Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | LB2361 Curriculum Siddiqi, Mohammad Irfan Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction |
| title | Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction |
| title_full | Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction |
| title_fullStr | Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction |
| title_full_unstemmed | Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction |
| title_short | Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction |
| title_sort | multimedia development corporation as a service provider for msc status companies: a survey on customer satisfaction |
| topic | LB2361 Curriculum |
| url | http://shdl.mmu.edu.my/534/ http://shdl.mmu.edu.my/534/ |