Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
Cusomer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm's future profits. To date, no research has focused upon the critical determinants of customer satisfaction in multimedia or information technology indus...
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| Format: | Thesis |
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2002
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| Online Access: | http://shdl.mmu.edu.my/534/ |