Usability Of Web-Based Real Time Customer Support System In Malaysia

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Usability Of Web-Based Real Time Customer Support System In Malaysia

In this paper, we have examined the usability of the Web-based real time customer interaction system in Malaysia e-commerce environment regarding the different aspects of system's relevance and efficiency, customers' attitude and learnability (REAL) as a

Bibliographic Details
Main Author:	Fatt, Leong Kam
Format:	Thesis
Published:	2001
Subjects:	LB2361 Curriculum
Online Access:	http://shdl.mmu.edu.my/514/

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