A Study Of The Effectiveness Implementation Of Total Quality Management And Just-In-Time In Telekom Billing Operation

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A Study Of The Effectiveness Implementation Of Total Quality Management And Just-In-Time In Telekom Billing Operation

This dissertation is a study of the effectiveness implementation of total quality management(TQM) and just-in-time (JIT) billing in Telekom billing operation. It is based on the exiting billing operation that has been continuosly improved since beginning

Bibliographic Details
Main Author:	Omar, Shahnim
Format:	Thesis
Published:	2000
Subjects:	LB2361 Curriculum
Online Access:	http://shdl.mmu.edu.my/446/

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