A Study Of The Effectiveness Implementation Of Total Quality Management And Just-In-Time In Telekom Billing Operation
This dissertation is a study of the effectiveness implementation of total quality management(TQM) and just-in-time (JIT) billing in Telekom billing operation. It is based on the exiting billing operation that has been continuosly improved since beginning
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| Format: | Thesis |
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2000
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| Online Access: | http://shdl.mmu.edu.my/446/ |