TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations
The purpose of this paper is to examine the multidimensionality of TQM practices and its relationship with knowledge sharing as perceived by middle management employees in Malaysia's ISO 9001:2000 certified firms of manufacturing sectors. The data which were collected from a survey of 129 middl...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://shdl.mmu.edu.my/3467/ http://shdl.mmu.edu.my/3467/1/8-12.pdf |
| _version_ | 1848790334984683520 |
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| author | Ooi, Keng-Boon Cheah, Weng-Choong Lin, Binshan Teh, Pei-Lee |
| author_facet | Ooi, Keng-Boon Cheah, Weng-Choong Lin, Binshan Teh, Pei-Lee |
| author_sort | Ooi, Keng-Boon |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The purpose of this paper is to examine the multidimensionality of TQM practices and its relationship with knowledge sharing as perceived by middle management employees in Malaysia's ISO 9001:2000 certified firms of manufacturing sectors. The data which were collected from a survey of 129 middle management employees in Malaysia were used to test the proposed research framework. Furthermore, confirmatory factor analysis was performed to evaluate the reliability and validity of the measurement model, and the structural analysis was used to examine the research framework. The analytical results revealed that training and development, customer focus, and teamwork showed a positive association with middle management employees' knowledge sharing. This analysis is vital for senior managers of TQM companies that want to establish a knowledge sharing capability. Senior managers could focus their efforts on implementing TQM practices for building competitive knowledge sharing competencies. |
| first_indexed | 2025-11-14T18:10:58Z |
| format | Article |
| id | mmu-3467 |
| institution | Multimedia University |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T18:10:58Z |
| publishDate | 2012 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-34672014-03-05T03:56:02Z http://shdl.mmu.edu.my/3467/ TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations Ooi, Keng-Boon Cheah, Weng-Choong Lin, Binshan Teh, Pei-Lee HB Economic theory. Demography The purpose of this paper is to examine the multidimensionality of TQM practices and its relationship with knowledge sharing as perceived by middle management employees in Malaysia's ISO 9001:2000 certified firms of manufacturing sectors. The data which were collected from a survey of 129 middle management employees in Malaysia were used to test the proposed research framework. Furthermore, confirmatory factor analysis was performed to evaluate the reliability and validity of the measurement model, and the structural analysis was used to examine the research framework. The analytical results revealed that training and development, customer focus, and teamwork showed a positive association with middle management employees' knowledge sharing. This analysis is vital for senior managers of TQM companies that want to establish a knowledge sharing capability. Senior managers could focus their efforts on implementing TQM practices for building competitive knowledge sharing competencies. 2012-03 Article PeerReviewed text en http://shdl.mmu.edu.my/3467/1/8-12.pdf Ooi, Keng-Boon and Cheah, Weng-Choong and Lin, Binshan and Teh, Pei-Lee (2012) TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations. Asia Pacific Journal of Management, 29 (1). pp. 59-78. ISSN 0217-4561 http://dx.doi.org/10.1007/s10490-009-9185-9 doi:10.1007/s10490-009-9185-9 doi:10.1007/s10490-009-9185-9 |
| spellingShingle | HB Economic theory. Demography Ooi, Keng-Boon Cheah, Weng-Choong Lin, Binshan Teh, Pei-Lee TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations |
| title | TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations |
| title_full | TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations |
| title_fullStr | TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations |
| title_full_unstemmed | TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations |
| title_short | TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations |
| title_sort | tqm practices and knowledge sharing: an empirical study of malaysia’s manufacturing organizations |
| topic | HB Economic theory. Demography |
| url | http://shdl.mmu.edu.my/3467/ http://shdl.mmu.edu.my/3467/ http://shdl.mmu.edu.my/3467/ http://shdl.mmu.edu.my/3467/1/8-12.pdf |