TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations

The purpose of this paper is to examine the multidimensionality of TQM practices and its relationship with knowledge sharing as perceived by middle management employees in Malaysia's ISO 9001:2000 certified firms of manufacturing sectors. The data which were collected from a survey of 129 middl...

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Bibliographic Details
Main Authors: Ooi, Keng-Boon, Cheah, Weng-Choong, Lin, Binshan, Teh, Pei-Lee
Format: Article
Language:English
Published: 2012
Subjects:
Online Access:http://shdl.mmu.edu.my/3467/
http://shdl.mmu.edu.my/3467/1/8-12.pdf