APA (7th ed.) Citation

Nikbin, D., Jalalkamali, M., Heydari, A., & Armesh, H. (2011). The effects of perceived justice in service recovery on firm reputation and repurchase intention in airline industry. Academic Journals.

Chicago Style (17th ed.) Citation

Nikbin, Davoud, Mohammad Jalalkamali, Alireza Heydari, and Hamed Armesh. The Effects of Perceived Justice in Service Recovery on Firm Reputation and Repurchase Intention in Airline Industry. Academic Journals, 2011.

MLA (9th ed.) Citation

Nikbin, Davoud, et al. The Effects of Perceived Justice in Service Recovery on Firm Reputation and Repurchase Intention in Airline Industry. Academic Journals, 2011.