HRM and TQM: association with job involvement

Purpose - The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee participation, reward and recognition, customer focus, empowerment, teamwork, and communication) on employees&#...

Full description

Bibliographic Details
Main Authors: Boon, Ooi Keng, Arumugam, Veeri, Safa, Mohammad Samaun, Bakar, Nooh Abu
Format: Article
Published: EMERALD GROUP PUBLISHING LIMITED 2007
Subjects:
Online Access:http://shdl.mmu.edu.my/3140/