Does TQM impact on role stressors? A conceptual model

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Does TQM impact on role stressors? A conceptual model

Purpose - The purpose of this paper is to develop a conceptual model to examine the multidimensionality of total quality management (TQM) practices and its impact on role stressors. Design/methodology/approach - The background of TQM philosophy and theory of role stressors serve as starting-point...

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Bibliographic Details
Main Authors:	Teh, Pei-Lee, Ooi, Keng-Boon, Yong, Chen-Chen
Format:	Article
Published:	EMERALD GROUP PUBLISHING LIMITED 2008
Subjects:	T Technology (General) QA75.5-76.95 Electronic computers. Computer science
Online Access:	http://shdl.mmu.edu.my/2819/

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