Does TQM impact on role stressors? A conceptual model
Purpose - The purpose of this paper is to develop a conceptual model to examine the multidimensionality of total quality management (TQM) practices and its impact on role stressors. Design/methodology/approach - The background of TQM philosophy and theory of role stressors serve as starting-point...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Published: |
EMERALD GROUP PUBLISHING LIMITED
2008
|
| Subjects: | |
| Online Access: | http://shdl.mmu.edu.my/2819/ |