KM implementation in Malaysian telecommunication industry: An empirical analysis

Purpose - This paper aims assess to the perceived importance (PI) and actual implementation (AI) of five preliminary knowledge management (KM) success factors, i.e. business strategy, organizational structure, knowledge team, knowledge audit, and knowledge map in the Malaysian telecommunication indu...

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Bibliographic Details
Main Authors: Chong, Chin Wei, Chong, Siong, Heng, Paul Ping Yeow
Format: Article
Published: Emerald Publishing Limited 2006
Subjects:
Online Access:http://shdl.mmu.edu.my/2080/