The KM processes in Malaysian SMEs: an empirical validation
This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail whi...
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| Format: | Article |
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PALGRAVE MACMILLAN LTD
2011
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| Online Access: | http://shdl.mmu.edu.my/1941/ |
| _version_ | 1848789920288604160 |
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| author | Chong, Chin Wei Chong, Siong Choy Gan, Geok Chew |
| author_facet | Chong, Chin Wei Chong, Siong Choy Gan, Geok Chew |
| author_sort | Chong, Chin Wei |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies. Knowledge Management Research & Practice (2011) 9, 185-196. doi:10.1057/kmrp.2011.8 |
| first_indexed | 2025-11-14T18:04:23Z |
| format | Article |
| id | mmu-1941 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:04:23Z |
| publishDate | 2011 |
| publisher | PALGRAVE MACMILLAN LTD |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-19412020-12-29T16:19:59Z http://shdl.mmu.edu.my/1941/ The KM processes in Malaysian SMEs: an empirical validation Chong, Chin Wei Chong, Siong Choy Gan, Geok Chew HD28-70 Management. Industrial Management HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies. Knowledge Management Research & Practice (2011) 9, 185-196. doi:10.1057/kmrp.2011.8 PALGRAVE MACMILLAN LTD 2011-12 Article NonPeerReviewed Chong, Chin Wei and Chong, Siong Choy and Gan, Geok Chew (2011) The KM processes in Malaysian SMEs: an empirical validation. Knowledge Management Research & Practice, 9 (2). pp. 185-196. ISSN 1477-8238 http://dx.doi.org/10.1057/kmrp.2011.8 doi:10.1057/kmrp.2011.8 doi:10.1057/kmrp.2011.8 |
| spellingShingle | HD28-70 Management. Industrial Management HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades Chong, Chin Wei Chong, Siong Choy Gan, Geok Chew The KM processes in Malaysian SMEs: an empirical validation |
| title | The KM processes in Malaysian SMEs: an empirical validation |
| title_full | The KM processes in Malaysian SMEs: an empirical validation |
| title_fullStr | The KM processes in Malaysian SMEs: an empirical validation |
| title_full_unstemmed | The KM processes in Malaysian SMEs: an empirical validation |
| title_short | The KM processes in Malaysian SMEs: an empirical validation |
| title_sort | km processes in malaysian smes: an empirical validation |
| topic | HD28-70 Management. Industrial Management HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades |
| url | http://shdl.mmu.edu.my/1941/ http://shdl.mmu.edu.my/1941/ http://shdl.mmu.edu.my/1941/ |