The Study Of TQM Practices By Malaysia's Private University Libraries

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The Study Of TQM Practices By Malaysia's Private University Libraries

The purpose of this study was to research the perception of librarians' towards TQM practices in Malaysia's Private University Libraries. The study covered TQM in three areas which were principles, applications and awareness. All elements under these areas were analyzed accordingly. In add...

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Bibliographic Details
Main Author:	Md. Shariffudin, Sophia Irin
Format:	Thesis
Published:	2009
Subjects:	HD61 Risk in industry. Risk management
Online Access:	http://shdl.mmu.edu.my/1637/

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