A Study Of Customers' Expectations In Online Shopping

This study addresses the expectations that e-commerce consumers would like to achieve when they shop online, and how e-commerce retailers can influence consumers to buy online. The constructs of the study include purchase convenience, product quality, product pricing and information security, which...

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Bibliographic Details
Main Author: Tee, Puat Beng
Format: Thesis
Published: 2008
Subjects:
Online Access:http://shdl.mmu.edu.my/1330/
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author Tee, Puat Beng
author_facet Tee, Puat Beng
author_sort Tee, Puat Beng
building MMU Institutional Repository
collection Online Access
description This study addresses the expectations that e-commerce consumers would like to achieve when they shop online, and how e-commerce retailers can influence consumers to buy online. The constructs of the study include purchase convenience, product quality, product pricing and information security, which were used to test the influences that these factors have with regards to consumers' online shopping expectations.
first_indexed 2025-11-14T18:01:48Z
format Thesis
id mmu-1330
institution Multimedia University
institution_category Local University
last_indexed 2025-11-14T18:01:48Z
publishDate 2008
recordtype eprints
repository_type Digital Repository
spelling mmu-13302010-09-03T02:48:42Z http://shdl.mmu.edu.my/1330/ A Study Of Customers' Expectations In Online Shopping Tee, Puat Beng TX Home economics This study addresses the expectations that e-commerce consumers would like to achieve when they shop online, and how e-commerce retailers can influence consumers to buy online. The constructs of the study include purchase convenience, product quality, product pricing and information security, which were used to test the influences that these factors have with regards to consumers' online shopping expectations. 2008-04 Thesis NonPeerReviewed Tee, Puat Beng (2008) A Study Of Customers' Expectations In Online Shopping. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php
spellingShingle TX Home economics
Tee, Puat Beng
A Study Of Customers' Expectations In Online Shopping
title A Study Of Customers' Expectations In Online Shopping
title_full A Study Of Customers' Expectations In Online Shopping
title_fullStr A Study Of Customers' Expectations In Online Shopping
title_full_unstemmed A Study Of Customers' Expectations In Online Shopping
title_short A Study Of Customers' Expectations In Online Shopping
title_sort study of customers' expectations in online shopping
topic TX Home economics
url http://shdl.mmu.edu.my/1330/
http://shdl.mmu.edu.my/1330/