A Study Of The Relationship Between TQM And Knowledge Sharing
The purpose of this study is to investigate the six dimensions in total quality management (TQM), namely; leadership, organizational culture, teamwork, training and development, reward system, and customer focus and their effects on the knowledge sharing behavior among Malaysian employees.
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| Format: | Thesis |
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2008
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| Online Access: | http://shdl.mmu.edu.my/1318/ |