Fraser, M., Andrew, R., & Mazirah, Y. (2017). New applications for importance-performance analysis (IPA) in higher education: Understanding student satisfaction. Emerald Publishing Limited.
Chicago Style (17th ed.) CitationFraser, McLeay, Robson Andrew, and Yusoff* Mazirah. New Applications for Importance-performance Analysis (IPA) in Higher Education: Understanding Student Satisfaction. Emerald Publishing Limited, 2017.
MLA (9th ed.) CitationFraser, McLeay, et al. New Applications for Importance-performance Analysis (IPA) in Higher Education: Understanding Student Satisfaction. Emerald Publishing Limited, 2017.
Warning: These citations may not always be 100% accurate.