Customer Relationship Management for Third Party Logistic Company’s Competitiveness in Shanghai, China

QR Code

Customer Relationship Management for Third Party Logistic Company’s Competitiveness in Shanghai, China

Nowadays, customer resource has become key resource and important intangible asset of the enterprise competition, at the same time meet the personalized needs of customers become the key to winning in the competition. This study is focus on the customer relationship management influences together wi...

Full description

Bibliographic Details
Main Author:	Liang, Binyu
Format:	Thesis
Language:	English
Published:	2016
Subjects:	HD28 Management. Industrial Management
Online Access:	http://eprints.intimal.edu.my/925/ http://eprints.intimal.edu.my/925/1/213.pdf

Similar Items

Perceive Influence of Third-Party Logistics (3PL) Customer Satisfction Indicators and the Company’s Financial Performance
by: Mohamad Husaini, Badrul Zamin, et al.
Published: (2015)

A Survey on Factors Affecting the Development of China Logistics Industry in Shanghai
by: Hu, Kun
Published: (2009)

Third Party Logistics Service Quality And The Moderating Role Of Switching Costs Between Customer Satisfaction And Behavioural Loyalty
by: Chin, Sze Hui
Published: (2014)

Factors Influencing Third Party Logistics Performance Based On Manufacturer’s Perspective: The Role Of Trust As A Mediator
by: Nadarajah, Gunalan
Published: (2016)

The study of satisfaction on third-party logistics (3PL) service in automotive industry : a case study in Pekan, Pahang
by: Mohamad Husaini, Badrul Zaman
Published: (2014)

Innovation Strategy for SMES in Shanghai, China
by: Li, Hao
Published: (2016)

Study Of The Transformation Of Shanghai Fangyun Guangang From Warehousing To Third Party Logistics
by: Li, Y, Yi Qing
Published: (2008)

State of third party logistics providers in China
by: Tan, Wee Kwan, et al.
Published: (2014)

Third Party Logistics: Is asset intensity competition as asset for growth?
by: Kwa, Francis CH
Published: (2010)

Case on Customized Logistics Services
by: Siti Afiqah, Kamaruzaman
Published: (2017)

The Impact Of E-Logistics On Firm Competitiveness : Case Study - OptakLogistics Pte Ltd.
by: K.G. Mani, Tamilarasan
Published: (2005)

Issues and Challenges of Third-party Logistics in China: Case studies combination on a SME, a large-scale international organization and a professional Third-party Logistics Company
by: gao, ang
Published: (2006)

Manufacturers satisfaction on third party logistics service quality: Malaysia perspective / Abdul Khabir Rahmat
by: Rahmat, Abdul Khabir
Published: (2018)

Factors in achieving technology transfer project success : a case study of third party claims administration in Malaysia
by: Lim, Chin Kuan
Published: (2016)

Future Directions of Reverse Logistics in Gaining Competitive Advantages: A Review of Literature
by: Rajagopal, Premkumar, et al.
Published: (2015)

Perceived Competition And Management Control Systems Attributes Of Companies In Malaysia
by: Foong , Soon Yau
Published: (2001)

The relationship between Information Technology and Halal Logistics
by: Hendayani, Ratih, et al.
Published: (2018)

Enterprise Relationship Management in Beijing, China
by: Wang, Haiqing
Published: (2016)

Achieving Customer Intimacy Through Application Of Knowledge Management In Customer Relationship Management
by: Tan, Soo Leong
Published: (2008)

The Effects of Reverse Logistics on Cost Control Abilities: An Insight into Manufacturing Companies in Malaysia
by: Fernando, Yudi, et al.
Published: (2017)

Factors Affecting Brand Loyalty of Facial Cream in Shanghai Cosmetic Market
by: Zhang, Ying
Published: (2009)

Barriers and benefits to the adoption of a third party certified food safety management system in the food processing sector in Shanghai, China
by: Qijun, J., et al.
Published: (2016)

Factors behind third-party logistics providers readiness towards halal logistics
by: Ahmad Tarmizi, Hazwani, et al.
Published: (2014)

Developing third-party purchase (3PP) services: New Zealand third-party logistics providers’ perspectives
by: Shi, Y., et al.
Published: (2017)

A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry
by: Panigrahi, Shrikant, et al.
Published: (2018)

A Review of Logistic Management, Knowledge Management and E-business - How is Malaysia's E-business Development and Logistics Management Practices Now?
by: Nurul Izzah, Mohd Shah, et al.
Published: (2015)

Developing of World Class Company's Differentiated Competitive Advantage through Human Capital Development
by: Sihombing, Haeryip, et al.
Published: (2011)

Modelling Socio - Digital Customer Relationship Management in the Hospitality Sector During the Pandemic Time
by: Mahmoud, Ali B., et al.
Published: (2022)

Best practices among 3rd third party logistics (3PL) firms towards logistics performance improvement in Malaysia
by: Mohamad Makmor, Mohamad Fared, et al.
Published: (2018)

An eco-solution for track and trace of goods and third party logistics
by: West, Martin, et al.
Published: (2005)

The Implementation Of Knowledge Strategies For Competitive Advantage In Selected Malaysian Government- Linked Companies
by: Helmi, Asleena
Published: (2013)

The effects of logistics-related knowledge management of courier service provider on e-business performance
by: Nurul Izzah, Mohd Shah
Published: (2018)

The Influence of Customer Relationship Management on Customer Retention in the Insurance Sector, Malaysia
by: Xing, Liew, et al.
Published: (2019)

The relationship between customer service and the organizational performance
by: Mohd Hafizul Afiq, Su' Aif
Published: (2015)

Logistics Strategic Orientations And Logistics Performance : The Roles Of Organizational Structure And Logistics Complexity [HD38.5. H254 2007 f rb].
by: Haron, Md. Harashid
Published: (2007)

The Relationship Between Organisational Resources, Capabilities, Systems And Competitive Advantage
by: Ismail, Alimin Ismadi, et al.
Published: (2012)

Customer-Brand Relationship: What the Universities Should Know
by: Sharizal Hashim ,, et al.
Published: (2019)

The Impact of Relationship Marketing On Customer Loyalty in Malaysian Banks
by: Zhou, Ruijie
Published: (2012)

Drivers and barriers of project management practices in logistic industry
by: Faiqah Masturina, Abd Aziz
Published: (2022)

Relationship Among Ceo Characteristics, Concentrated Ownership And Earnings Management: The Case Of Jordanian Companies
by: Al-begali, Safia Abdo Ali
Published: (2024)