Customer Relationship Management for Third Party Logistic Company’s Competitiveness in Shanghai, China

Nowadays, customer resource has become key resource and important intangible asset of the enterprise competition, at the same time meet the personalized needs of customers become the key to winning in the competition. This study is focus on the customer relationship management influences together wi...

Full description

Bibliographic Details
Main Author: Liang, Binyu
Format: Thesis
Language:English
Published: 2016
Subjects:
Online Access:http://eprints.intimal.edu.my/925/
http://eprints.intimal.edu.my/925/1/213.pdf