Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective

Prior research focused on online shopping behavior of various different age groups including young adults. Yet, the impact of peer influence when young adults’ make the decision to shop online has not been explored in the context of Malaysia. In order to fill this gap, this study extends the previo...

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Main Author: Yoo, Mei Teen
Format: Thesis
Language:English
Published: 2013
Subjects:
Online Access:http://eprints.intimal.edu.my/794/
http://eprints.intimal.edu.my/794/1/124.pdf
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author Yoo, Mei Teen
author_facet Yoo, Mei Teen
author_sort Yoo, Mei Teen
building INTI Institutional Repository
collection Online Access
description Prior research focused on online shopping behavior of various different age groups including young adults. Yet, the impact of peer influence when young adults’ make the decision to shop online has not been explored in the context of Malaysia. In order to fill this gap, this study extends the previous research by exploring the impact of peer influence on internet and online shopping behavior among young adults in Malaysia. The theoretical lens used in viewing the research is unified theory of acceptance and use of technology (UTAUT) model and normative social influence theory. The respondents are sought from universities based in the Klang Valley area of Malaysia. The questionnaires were distributed to young adults’ aged 18-24 using convenient sampling. The hypotheses of the research were tested using PLS estimation technique version 2.0 whereas the descriptive analysis profile was done using SPSS statistical software version 20. This research revealed that peer influence has a significant impact on young adults’ decision on shopping online. The study also established that the four factors of UTAUT (performance expectancy, effort expectancy, social influence, and facilitating conditions) have a significant influence on online shopping behavior of young adults in Malaysia. The discussion explains the empirical evidence. Practical and theoretical implications are further highlighted. Recommendations for future research are also provided.
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spelling intimal-7942017-05-18T06:59:38Z http://eprints.intimal.edu.my/794/ Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective Yoo, Mei Teen HD28 Management. Industrial Management Prior research focused on online shopping behavior of various different age groups including young adults. Yet, the impact of peer influence when young adults’ make the decision to shop online has not been explored in the context of Malaysia. In order to fill this gap, this study extends the previous research by exploring the impact of peer influence on internet and online shopping behavior among young adults in Malaysia. The theoretical lens used in viewing the research is unified theory of acceptance and use of technology (UTAUT) model and normative social influence theory. The respondents are sought from universities based in the Klang Valley area of Malaysia. The questionnaires were distributed to young adults’ aged 18-24 using convenient sampling. The hypotheses of the research were tested using PLS estimation technique version 2.0 whereas the descriptive analysis profile was done using SPSS statistical software version 20. This research revealed that peer influence has a significant impact on young adults’ decision on shopping online. The study also established that the four factors of UTAUT (performance expectancy, effort expectancy, social influence, and facilitating conditions) have a significant influence on online shopping behavior of young adults in Malaysia. The discussion explains the empirical evidence. Practical and theoretical implications are further highlighted. Recommendations for future research are also provided. 2013 Thesis NonPeerReviewed text en http://eprints.intimal.edu.my/794/1/124.pdf Yoo, Mei Teen (2013) Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective. Masters thesis, INTI International University.
spellingShingle HD28 Management. Industrial Management
Yoo, Mei Teen
Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective
title Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective
title_full Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective
title_fullStr Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective
title_full_unstemmed Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective
title_short Young Adult’s Online Shopping Behavior: A Case on Malaysian Perspective
title_sort young adult’s online shopping behavior: a case on malaysian perspective
topic HD28 Management. Industrial Management
url http://eprints.intimal.edu.my/794/
http://eprints.intimal.edu.my/794/1/124.pdf