Malaysian Private Education Quality: Application of SERVQUAL Model

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Malaysian Private Education Quality: Application of SERVQUAL Model

Intense competition among existing private education providers and the Malaysian government’s relaxation of regulations for allowing international universities to open off shore campuses in Malaysia, have forced companies in the education industry to develop strategies which can help them to make...

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Bibliographic Details
Main Authors:	Vaz, Anthony, Mansori, Shaheen
Format:	Article
Language:	English
Published:	Canadian Center of Science and Education 2013
Subjects:	LB2300 Higher Education
Online Access:	http://eprints.intimal.edu.my/74/ http://eprints.intimal.edu.my/74/1/Malaysian%20Private%20Education%20QualityApplication%20of%20SERVQUAL%20Model.pdf

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